FAQs

Within 3 days of receiving the order, Please send an e-mail and if possible an image of the damaged item to: orders@global1st-trade.co.uk. We will reply with further instructions.
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We try our best to ensure items featured on the website are all in stock, however, occasionally there
some items may sell out before the stock on the website is updated.

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This is an easy way to keep up with the new products any bestsellers which are back in stock and
available for you to order.

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Yes. We offer a collection service at our warehouse via a collection online order. Please tell us that
you would like to collect your order in the Additional Notes section of our online basket system.
Please click here for our address details.

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We accept all major credit cards and debit cards including Visa, Visa Debit,Mastercard and
American Express Via Paypal. Payments can be made online or via BACS.

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Sorry, we do not offer a dropship service at this time.

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UK mainland standard delivery is 4 working days from receipt of a confirmed order and payment.
Once your order has been placed you will receive an email from us with details of your order and
instructions on what happens next.

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You can see our trade prices by logging into your account. The prices on the website do not include
VAT. 20% VAT which will be added to the order in the shopping basket at checkout stage.

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We do not have a minimum order polcy. However, we offer free UK delivery for orders over £75.00.
Delivery charge for orders under £75.00 is £ 4.95

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This is a trade only website. In order to place an order with us, you must be a registered company
and be purchasing stock to resell and not for your personal use. We welcome customers who sell
online (All channels except AMAZON where we have our own shop) as well as in retail shops.
Registration is quick, please register for your online account.

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